Fortunately I was able to revert back to the older ScanSnap software which works faster and better for both scanners. I do not plan to upgrade this mac to Catalina so it should be OK in the near term, but if I replace the macbook next year then it is going to be a big problem for me.
Gold serum skin crack. If you own a ScanSnap scanner from Fujitsu, we’ve got good news for you. You may have noticed that the ScanSnap app for macOS is 32-bit, prompting a compatibility warning when you open it. Recently, however, Fujitsu has released a new ScanSnap app that fully embraces the 64-bit Mac future.
Apple first started warning users of 32-bit applications earlier this year, implementing a popup notification explaining that 32-bit apps “need to be updated by their developer to improve compatibility.”
First noted on Reddit, Fujitsu has oddly not released the 64-bit ScanSnap app for Mac as an update to the original app. Instead, you’ll have to head to Fujitsu’s website and download the new version directly.
This means that, despite seeing the 32-bit warning upon opening the old app, ScanSnap users are not given a direct option to update the app, or even informed that an update is available.
Fujitsu notes that older scanner models such as the ScanSnap S1500, are not supported by the new 64-bit app. This is because “their support periods hav already expired. Here’s the full list of supported models:
- ScanSnap iX500
- ScanSnap iX100
- ScanSnap S1300i
- ScanSnap S1100i
- ScanSnap SV600
- ScanSnap S1100
You can head to the Fujitsu website to download the new 64-bit ScanSnap app for Mac.
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The issue may be caused by the following:
The ADF paper chute (cover)/feed guide is closed.
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The network that the ScanSnap is on is not connected to the Internet.
The ScanSnap is connected to a cloud service via a wireless access point that was added or set by using the ScanSnap Wireless Setup Tool, and is trying to scan the document.
The Wi-Fi switch on the ScanSnap is off.
The wireless access point is turned off.
The Wi-Fi indicator is lit or flashing in orange.
The signal between the wireless access point and the ScanSnap is weak, or there may be some signal interference.
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When the ADF paper chute (cover)/feed guide is closed
Open the ADF paper chute (cover)/feed guide.
When the network that the ScanSnap is on is not connected to the Internet
Connect the ScanSnap to a network that can be connected to the Internet.
When the ScanSnap is connected to a cloud service via a wireless access point that was added or set by using the ScanSnap Wireless Setup Tool
Add the wireless access point by using the ScanSnap Cloud application instead.
When the Wi-Fi switch on the ScanSnap is off
Turn on the Wi-Fi switch.
When the wireless access point is turned off
Turn the power on.
When the Wi-Fi indicator is lit or flashing in orange
To improve the signal condition, move the ScanSnap and the wireless access point to different locations.
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If the problem still persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.